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Core service

Digital Transformation & Change Management

We help organisations manage the people and organisational changes required for successful digital transformation. Through stakeholder engagement, clear communication and change champion networks, we help employees understand, participate in and adopt new ways of working.

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How we deliver it

Every engagement follows the same four stages, shaped around your organisation.

  1. 01

    Assess

    Understand your goals, readiness, current processes and the impact new technology will have on your people.

  2. 02

    Design

    Co-create the strategy, operating model, learning journey or solution with your leaders and teams.

  3. 03

    Enable

    Deliver training, simulations, communication and software so people have the skills and tools to succeed.

  4. 04

    Sustain

    Measure adoption and business benefits, support teams that struggle, and keep improving.

Government entity

Getting staff to actually use a new services portal

Challenge
A new digital services portal went live, but most front-line teams kept processing requests on paper.
What we did
Readiness assessment across four departments, a network of 18 change champions and three simulation days built around real service scenarios.
weekly active use after 6 months
84%weekly active use after 6 months
staff engaged
212staff engaged
About this service
Let's talk

Talk to us about Change management

Tell us where you are today and what you want to achieve. We will suggest a practical first step.

Location
Muscat, Sultanate of Oman
Working hours
Sunday to Thursday, 8:00 to 17:00

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